What is the Money Back Guarantee?

Am I eligible for the Money Back Guarantee?

You are eligible for a Money Back Guarantee of up to $100 immediately after your first contest, or your first day of contests. If you play multiple days prior to requesting the Money Back Guarantee, you are no longer eligible.

NOTE: The amount of money you receive from the Money Back Guarantee can’t exceed the amount you deposited to start your first day of contests. In other words, you can’t make money off of the Money Back Guarantee.

 

How can I take advantage of the Money Back Guarantee?

Contact FanDuel’s Customer Support team here.  Once you contact Customer Support, if you are eligible for the Money Back Guarantee, you will receive a refund of your first deposit within 5-7 business days.

 

Can I take advantage of the Money Back Guarantee and continue to play on FanDuel?  

No, the FanDuel Money Back Guarantee is specifically for new players who didn’t enjoy their first FanDuel experience. If FanDuel isn’t for you, and you take advantage of the Money Back Guarantee, your FanDuel account will be closed.


Can I reopen my FanDuel account after taking advantage of the Money Back Guarantee? 

Yes. Even if you have previously taken advantage of the Money Back Guarantee, you are welcome to reopen your FanDuel account at any time. Before you can continue playing, you simply have to repay the amount of money you got back from your Money Back Guarantee.

 

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