Why am I being asked to verify my identity?


To comply with government regulations, prevent fraud, and make FanDuel safe and fun, we ask that you verify your identity and your account.  While verifying, the more details you provide us, the more fluid your experience will be when using FanDuel.

If you have difficulty receiving a successful verification or verified status, please email customer support for assistance by clicking on the "Submit Support Ticket" option on the right side of this page.  Please be advised that turnaround time is currently 12-24 hours. Please do NOT send multiple support tickets as this will slow down our response time and your individual resolution. 

Going forward, ALL users who request a withdrawal (check or PayPal) of any amount will be asked to verify your identity once.  Even if you have provided us your tax details in the past, you will need to re-verify within our new verification system.  

Powered by Zendesk