Why am I seeing a Restricted Location message?

Users are not permitted to deposit or enter games on FanDuel while physically located in Alabama, Arizona, Hawaii, Idaho, Iowa, Louisiana, Mississippi, Montana, Nevada, New York, Texas, and Washington.

As per Eligibility section 3 of our terms of use, these states are deemed ineligible for participation in paid contests and games that reward prizes. You must be physically located in an eligible state to enter cash games on FanDuel. These restrictions also include anyone who resides in the US or Canada and travels abroad.

If you are located in an eligible location and are still receiving an error message, you can try the following troubleshooting tips:

1. Turn your device off/on

2. Clear the cache on your device (http://www.refreshyourcache.com/en/home/)

3. Reset location settings on the device

4. Reset your wifi connection (if applicable)

5. Try a different device if possible

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